Question 1

What is your return policy?

Accepted Answer

Returns must be made within 14 days of reception of product. The reception of product is determined by USPS tracking info, on the date the product was delivered.

Question 2

How long before I receive my order?

Accepted Answer

Products at this store are made-to-order. Once the purchase is made (allow some processing time), it will be printed and put together, boxed and shipped.
 
This process may take about 14 days.

Question 3

Will the finished canvas look exactly as it does on the computer screen?

Accepted Answer

Due to variations in computer monitor technology, which occur from one computer to another, it is possible that final product may look different. This is natural, as even high-tech printers cannot exactly emulate the color offered on LCD screens. Also, in some instances, the image will need to be fitted to the 4:3 ratio, but this will be done in a way so as to not diminish (and actually increase) its visual asthetic.

Question 4

Will the watermark show up on the print?

Accepted Answer

No, the watermark shown on the website photos will not be included the prints. It'll be removed. However, as with all artists' work, an inconspicuous signature is added to one of the lower corners.

Question 5

What is "optimal viewing distance?""

Accepted Answer

Optimal viewing distance refers to the best distance from which a photo is viewed & appreciated. Larger images will have longer optimal viewing distances, whilie smaller images have shorter optimal viewing distances (imagine looking at a billboard from 3ft away--you would not be able to observe and enjoy the entire image; likewise, looking at an 8x10 print from 50ft away won't allow you to get the most out of the viewing experience either).
 
Research in graphic design has developed a formula, which is dependent on image resolution and print size, to determine optimal viewing distance. I apply this formula to the discriptions of each image on here.
 
When purchasing a print, be mindful of where you place it in the home, office, or anywhere else, so that images may be enjoyed to their fullest.

Question 6

Other

Accepted Answer

Please feel free to email any other questions: westernimpress.photo@gmail.com

FAQ

Frequently asked questions